CV
Professional Summary
I'm a Marketing & Design Specialist and General Virtual Assistant with seven years of experience. I offer a versatile skill set, from crafting compelling content and designing captivating visuals to handling administrative tasks and ensuring seamless day-to-day operations. My tailored, detail-oriented approach focuses on delivering results and saving you time.
Skills
Graphic Design Social Media Marketing Web Design Email Marketing
Blogging Administrative Support Customer Service Email Automation
Work Experience
February 2025 - Present
Systems & Workflow Strategist
​Real Estate Agent & Investor (Dallas, TX)
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Designs, develops, and implements efficient systems and workflows to optimize real estate business operations.
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Analyze current processes, identify bottlenecks, and create automated solutions that improve productivity and consistency.
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Document processes clearly to ensure smooth adoption and training
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Continuously monitor and refine systems to adapt to evolving business requirements
January 2024 - February 2025
Executive Assistant
​Real Estate Agent & Investor (Dallas, TX)
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Provide comprehensive administrative support to a top-performing realtor, managing day-to-day operations and ensuring smooth business flow.
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Oversee email and calendar management, schedule appointments, and coordinate meetings.
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Handle listing management and transaction coordination from start to finish.
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Facilitate communication between clients, vendors, and third-party service providers.
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Manage social media accounts, create content, and maintain an active online presence.
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Create marketing materials for digital and print formats.
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Conduct market research and real estate deal analysis.
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Support recruitment efforts and manage virtual assistants.
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Provide high-level administrative support across various tasks, including data entry, document preparation, and client follow-ups.
Nov 2021 - Oct 2023
Marketing & Design Specialist
Paradigm21 Group (Memphis, TN)
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As a Marketing and Design Specialist for a prominent real estate company with 8 sub-brands, I crafted creative marketing strategies and visually compelling marketing materials and websites, enhancing brand recognition and driving revenue growth.
Dec 2019 - Oct 2021
Marketing & Design Manager
Chickasaw Ventures, LLC (Memphis, TN)
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Responsible for driving brand visibility and enhancing property marketing strategies.
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Manage and design visually captivating marketing materials, including brochures, business cards, websites, social media content, etc.
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Collaborate with cross-functional teams, manage project timelines, and ensure cohesive branding across all communication channels.
Nov 2018 - Dec 2019
General Virtual Assistant
Cyberbacker
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Provide comprehensive administrative support to a Real Estate Agent/Investor with Keller Williams Realty.
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Manage social media channels, websites, calendars, email correspondence, databases, and property listings.
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Provide transaction coordination services, coordinate property showings, design marketing materials, and perform other administrative tasks, ensuring a seamless client experience.
Aug 2018 - Oct 2018
Inside Sales Agent
Century21 Northwest Realty
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​Reach out to potential leads within specific geographic circles and neighborhoods, using targeted scripts and persuasive communication techniques to establish meaningful connections.
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Assess the needs and motivations of leads to determine their readiness to buy or sell real estate.
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Nurture relationships with leads by providing relevant market information, answering questions, and setting appointments for real estate agents to further assist in their property transactions.
June 2016 – June 2018
Customer Service Representative
Transcom Worldwide, Inc.
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Effectively manage inbound and outbound calls, addressing a wide range of issues related to telecommunications services.
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Demonstrate exceptional problem-solving skills by consistently resolving customer concerns regarding billing discrepancies, service outages, technical issues, and account inquiries in a timely and efficient manner.
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Develop an in-depth understanding of the company’s products and services to provide comprehensive information and upsell relevant products that meet customer needs.
Education
2012-2016
Bachelor of Science in Information Systems
Carlos Hilado Memorial State University
Interests
Outside of design, I enjoy a lot of different things that inspire me. I love to travel and learn from different cultures. I feel most alive when I’m outdoors—whether I’m hiking, camping, surfing, or simply walking, being in nature brings me joy.
Riding my motorcycle gives me a sense of freedom, and I love exploring both quiet places and busy cities. I’m also a big fan of trying new food, from street stalls to hidden restaurants.
Overall, I’m always curious, open to new experiences, and believe that everything I do adds to my creativity.